Central Market and Favor Senior Support Line

Seniors, 60 and older, can call from 9 a.m. to 12 p.m., Monday-Friday at 1-833-397-0080.
You may also place an order via www.favordelivery.com/seniors from 11 a.m. to 7 p.m., seven days a week.

Placing an order is not a guarantee of product availability. This service sends a Favor Runner to Central Market to shop for you today, and they will stay in touch regarding availability. For your safety, the items will be left at your doorstep. You must pay via credit or debit card, and in addition to the cost of your groceries, you will pay a $10 tip which goes entirely to your Favor Runner. Each order is limited to 25 items.

questions about curbside and delivery?

Phone: (214) 241-1107
Call us 8am – 6pm.

support@centralmarkethelp.zendesk.com
Email anytime!

IMPORTANT INFORMATION REGARDING COVID-19

We are taking the following measures to maintain this as a convenient service with minimized points of contact.

  • Signatures will no longer be required on pickup orders.
  • Partners will distance themselves from the driver’s side door, or approach from the passenger side whenever possible when checking a valid photo ID.
  • We apologize, but we are temporarily unable to support the use of reusable bags. We hope to offer this option again soon.

We are taking the following measures to maintain this as a convenient service with minimized points of contact.

  • An option for ‘doorstep drop’ delivery
  • Delivery orders containing alcohol will not require customers to provide a signature. IDs will be scanned or keyed at a safe distance.

If an item in your order is out of stock, we will do our best to substitute it with a similar item close in size and price. If you prefer to not receive a substitution item, please make sure to select “No” in the Substitutions module in your cart.

We apologize for the inconvenience, but due to increased demand we are not able to add on to existing orders at this time. We are working hard to offer this option again soon.

If you wish to remove an item from a Curbside pick-up order you may do so at pick up with your Curbside partner.

If you wish to remove an item from a Delivery order please call us at 214-241-1107 or email support@centralmarkethelp.zendesk.com

To cancel an order please call us at 214-241-1107 or email support@centralmarkethelp.zendesk.com. Apologies, but we cannot accept a cancellation within 24hrs of pick-up time.

Forgot something in your order? No problem! You can now add up to 10 items to an order, up to 4 hours before your scheduled Curbside pickup or delivery!  Click Here for more information.

If you wish to remove an item from a Curbside pick-up order you may do so at pick up with your Curbside partner.

If you wish to remove an item from a Delivery order please call us at 214-241-1107 or email support@centralmarkethelp.zendesk.com

To cancel an order please call us at 214-241-1107 or email support@centralmarkethelp.zendesk.com. We apologize, but we are unable to accept cancellations within 24 hours of your pick-up or delivery window.

FAQs

Simply visit centralmarket.com/shop to place an order, select a pick-up or delivery time, and enjoy all your Central Market favorites faster!

When placing your order, you’ll select a pickup or delivery time (as little as 4 hours ahead) that is convenient for you. We will send you a text message and an email to let you know your order is ready.

Curbside and Delivery Hours vary by store location. Click here to see your store’s curbside hours.

Curbside and Delivery is available at our locations in Austin, DFW and Houston. We do not currently offer these services in San Antonio.

Please select Delivery and enter your zip code to determine if we deliver to your area. 

DFW        
750017500275006750077501075013750197502275023
750247502575028750337503475035750387503975040
750417504275043750447504875056750577506075061
750627506375065750677506875069750707507475075
750777508075081750827508875089750937509475098
751167513475141751497515075180751817518275201
752027520375204752057520675207752087520975210
752117521275214752157521675217752187521975220
752237522475225752267522775228752297523075231
752327523375234752357523675237752387524075241
752437524475246752477524875251752527525375254
752877600176002760057600676008760107601176012
760137601476015760167601776018760207602176022
760287603476036760397604076051760527605376054
760607606376092761027610376104761057610676107
761087610976110761117611276114761157611676117
761187611976120761237612676127761317613276133
761347613576137761407614876155761647617776179
7618076182762107622676244762477624876262 
Austin        
786607870178702787037870478705787117871278717
787217872278723787247872778728787297873078731
787357873978741787447874578746787487874978751
78752787537875478756787577875878759  
Houston       
770027700377004770057700677007770087700977010
770117701277018770197702077021770227702377024
770257702677027770297703077031770337703577036
770377704077041770427704377045770467704777051
770537705477055770567705777063770647707177072
770747707677077770797708077081770827708377085
770867708777088770917709277093770967709877099
77401774777747877489     

 

We offer as much of our assortment online as possible, but some items may only be available in-store. If you can’t find your favorite item on the website, you can request it in the notes section at checkout.

Should an item be temporarily unavailable, our Partners will do their best to contact you with a suitable product for substitution. If no item is found, we will leave the product off your order.

There is a $4.95 Curbside fee for all curbside pickup orders. A 3% Personal Shopper fee applies to all orders.

There is a $9.95 Delivery fee for all delivery orders. A 3% Personal Shopper fee applies to all orders.

Curbside Pick-up:
Thank you for the thought, but we discourage tipping our Central Market Partners.

Delivery:
There is no obligation to tip delivery drivers, but you have the option of providing a tip during online checkout or in person when you receive your order.

Forgot something in your order? No problem! You can now add up to 10 items to an order, up to 4 hours before your scheduled Curbside pickup or delivery!  Click Here for more information.

If you wish to remove an item from a Curbside pick-up order you may do so at pick up with your Curbside partner.

If you wish to remove an item from a Delivery order please call us at 214-241-1107 or email support@centralmarkethelp.zendesk.com

Sorry, changing timeslot selection is not possible after the order has been placed.

Need to cancel your order? No problem! Simply view your orders on the My Account page. If we haven’t started shopping for your order yet, you’ll see a red “Cancel” link.  Click Here for more information. Have additional questions on cancelling an order? Please call us at 214-241-1107 or email support@centralmarkethelp.zendesk.com. We apologize, but we are unable to accept cancellations if the order is already being shopped.

Yes, you can easily reorder individual items or whole orders by navigating to “My Orders”.

When placing your order, we will ask for credit card information. When your order is complete, we will charge the total to your card. 

Adjustments to your quoted price will be made for weighted items and substitutions. Your credit card will then be charged once the order is finalized, and receipt sent via email.

We request that you pick up your order at your reserved time, but if you are having a problem, please call Curbside Digital Support at 214-241-1107.

Yes, please contact Curbside Digital Support at 214-241-1107.

It’s easy to create an account using our three‑step process.  You can get started by clicking on “Join” at the top of every page.

  1. Click the “Join” button and enter your personal data like your name, mailing address, email address, and password. 
  2. Next, select your favorite Central Market store.
  3. Then, set your personal preferences and complete your registration. 

Click “Forgot Password” to request a password reminder. Simply enter your email address, and we’ll send it to you.

You an change your password or update other account information by going to “Account”.
 
1. Log in to your centralmarket.com account and then visit “Account”
2. Within “Account”, select “Account Details” to update your password.
 
If you forgot your password, you can request help by visiting Forgot Password.

Phone: (214) 241-1107
Call us 8am – 6pm.

Thanksgiving Hours
 Tues, Nov 24 – Weds, Nov 25, 8am – 8pm
Thurs, Nov 26, 8am – 12pm 

support@centralmarkethelp.zendesk.com
Email anytime!

FAQs

Simply visit centralmarket.com/shop to place an order, select a pick-up or delivery time, and enjoy all your Central Market favorites faster!

When placing your order, you’ll select a pickup or delivery time (as little as 4 hours ahead) that is convenient for you. We will send you a text message and an email to let you know your order is ready.

Curbside and Delivery Hours vary by store location. Click here to see your store’s curbside hours.

Curbside and Delivery is available at our locations in Austin, DFW and Houston. We do not currently offer these services in San Antonio.

Please select Delivery and enter your zip code to determine if we deliver to your area. 

DFW        
750017504375088752087523176001760397611476177
750027504475089752097523276002760407611576179
750067504875093752107523376005760517611676180
750077505675094752117523476006760527611776182
750107505775098752127523576008760537611876210
750137506075116752147523676010760547611976226
750197506175134752157523776011760607612076244
750227506275141752167523876012760637612376247
750237506375149752177524076013760927612676248
750247506575150752187524176014761027612776262
7502575067751807521975243760157610376131 
7502875068751817522075244760167610476132 
7503375069751827522375246760177610576133 
7503475070752017522475247760187610676134 
7503575074752027522575248760207610776135 
7503875075752037522675251760217610876137 
7503975077752047522775252760227610976140 
7504075080752057522875253760287611076148 
7504175081752067522975254760347611176155 
7504275082752077523075287760367611276164 
Austin        
786607870478717787247873078741787487875378758
787017870578721787277873178744787497875478759
7870278711787227872878735787457875178756 
7870378712787237872978739787467875278757 
Houston       
7700277006770107702577036770557707177098 
7700377007770197702777042770567707477401 
77004770087702177030770467705777081  
77005770097702477035770547706377096  

We offer as much of our assortment online as possible, but some items may only be available in-store. If you can’t find your favorite item on the website, you can request it in the notes section at checkout.

Should an item be temporarily unavailable, our Partners will do their best to contact you with a suitable product for substitution. If no item is found, we will leave the product off your order.

There is a $4.95 Curbside fee for all curbside pickup orders. A 3% Personal Shopper fee applies to all orders.

There is a $9.95 Delivery fee for all delivery orders. A 3% Personal Shopper fee applies to all orders.

Curbside Pick-up:
Thank you for the thought, but we discourage tipping our Central Market Partners.

Delivery:
There is no obligation to tip delivery drivers, but you have the option of providing a tip during online checkout or in person when you receive your order.

Forgot something in your order? No problem! You can now add up to 10 items to an order, up to 4 hours before your scheduled Curbside pickup or delivery!  Click Here for more information.

If you wish to remove an item from a Curbside pick-up order you may do so at pick up with your Curbside partner.

If you wish to remove an item from a Delivery order please call us at 214-241-1107 or email support@centralmarkethelp.zendesk.com

Sorry, changing timeslot selection is not possible after the order has been placed.

To cancel an order please call us at 214-241-1107 or email support@centralmarkethelp.zendesk.com. We apologize, but we are unable to accept cancellations within 24 hours of your pick-up or delivery window.

Yes, you can easily reorder individual items or whole orders by navigating to “My Orders”.

When placing your order, we will ask for credit card information. When your order is complete, we will charge the total to your card. 

Adjustments to your quoted price will be made for weighted items and substitutions. Your credit card will then be charged once the order is finalized, and receipt sent via email.

We request that you pick up your order at your reserved time, but if you are having a problem, please call Curbside Digital Support at 214-241-1107.

Yes, please contact Curbside Digital Support at 214-241-1107.

It’s easy to create an account using our three‑step process.  You can get started by clicking on “Join” at the top of every page.

  1. Click the “Join” button and enter your personal data like your name, mailing address, email address, and password. 
  2. Next, select your favorite Central Market store.
  3. Then, set your personal preferences and complete your registration. 

Click “Forgot Password” to request a password reminder. Simply enter your email address, and we’ll send it to you.

You an change your password or update other account information by going to “Account”.
 
1. Log in to your centralmarket.com account and then visit “Account”
2. Within “Account”, select “Account Details” to update your password.
 
If you forgot your password, you can request help by visiting Forgot Password.

Click “Forgot Password” to request a password reminder. Simply enter your email address, and we’ll send it to you.

You an change your password or update other account information by going to “Account”.
 
1. Log in to your centralmarket.com account and then visit “Account”
2. Within “Account”, select “Account Details” to update your password.
 
If you forgot your password, you can request help by visiting Forgot Password.

While the emergence of the coronavirus is an evolving situation with many unknowns, we’re sure of one thing: Central Market will do our part to help our fellow Texans prepare. We’re ready to help #SlowtheSpreadTexas
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