Central Market and Favor Senior Support Line

Seniors, 60 and older, can order online from 11 a.m. to 7 p.m., seven days a week.
You may also call us from 11 a.m. to 3 p.m., seven days a week at 1-833-397-0080.

Placing an order is not a guarantee of product availability. This service sends a Favor Runner to Central Market to shop for you today, and they will stay in touch regarding availability. For your safety, the items will be left at your doorstep. You must pay via credit or debit card, and in addition to the cost of your groceries, you will pay a $10 tip which goes entirely to your Favor Runner.

questions about curbside and delivery?

Phone: (210) 938-9236
Call us 8am – 8pm.

support@centralmarkethelp.zendesk.com
Email anytime!

IMPORTANT INFORMATION REGARDING COVID-19

We are taking the following measures to maintain this as a convenient service with minimized points of contact.

  • Signatures will no longer be required on pickup orders.
  • Partners will distance themselves 6 feet from the driver’s side door, or approach from the passenger side whenever possible.

We are taking the following measures to maintain this as a convenient service with minimized points of contact.

  • An option for ‘doorstep drop’ delivery
  • Delivery orders containing alcohol will not require customers to provide a signature. IDs will be scanned or keyed at a safe distance.

We have extended our free Curbside and Delivery promotion on orders $35+.

Due to high demand our Curbside and Delivery time slots are filling up quickly, but please rest assured that we open additional times regularly. We’re working hard to find ways to increase capacity during this important time. 

To prepare our stores and better serve our customers, all Central Market Curbside and Delivery will operate with temporary modified hours of 10 a.m. – 8 p.m. These temporary changes will help us keep our shelves stocked and ensure our customers have access to the products they need. We are working to resume operations with normal hours as quickly as possible.

To ensure all customers have access to products they need for their families Central Market is limiting the purchase of select items per online transaction.

Items currently limited per transaction:

  • Bath tissue – 1 unit
  • Disinfecting sprays/wipes – 4 units
  • Hand sanitizer – 2 units
  • Hand soap – 2 units
  • Latex glove boxes – 2 units
  • Paper products (excludes bath tissue) – 2 units
  • Bleach – 2 units
  • Rubbing alcohol – 2 units
  • Tylenol/Acetaminophen – 2 units
  • Water – 2 multipacks or 2 gallons 
  • Single bottle water (up to 1.5 L) – 6 units
  • Milk – 4 units
  • Powdered milk – 2 units
  • Eggs – 2 multipacks
  • Bread – 4 units
  • Butter – 4 units
  • Sugar – 2 units
  • Tortillas – 3 units
  • Canned beans – 4 units
  • Canned soup – 4 units
  • Canned tomato – 4 units
  • Canned vegetables – 4 units
  • Dried beans – 4 units
  • Dry pasta – 3 units
  • Flour – 2 units
  • Frozen vegetables – 3 units
  • Frozen fruit – 3 units
  • Frozen pizza – 3 units
  • Ground turkey (packaged) – 2 units
  • Pasta sauce – 3 units
  • Rice – 4 units

Due to high demand, we may not be able to honor your exact choices on some products, but we will do our best to fulfill your order with a suitable alternative. Our Partners are working around the clock to keep our shelves stocked.

Many of our customers are now choosing Curbside and Delivery to fulfill their grocery orders. We are working diligently to keep our online assortment as up to date as possible.

We apologize, but due to high demand we are temporarily unable to modify orders already placed. To cancel an order please contact your store.

FAQs

Our Easter Meals service is separate from Curbside & Delivery. This program is a seasonal reservation service, similar to catering, allowing you to preorder select menu items for drive-thru pickup on 4/10 or 4/11. Curbside & Delivery allows customers to do a more complete shop from items throughout the store. 

Simply visit centralmarket.com/shop to place an order, select a pick-up or delivery time, and enjoy all your Central Market favorites faster!

Curbside pickup and Delivery are available 10 am-8 pm.

Curbside and Delivery is available at our locations in Austin, DFW and Houston. We do not currently offer these services in San Antonio.

Please select Delivery and enter your zip code to determine if we deliver to your area. 

Our delivery area as of 1/31/20

(75050, 75051 and 75052 coming February 2020)

DFW        
750017504375088752087523176001760397611476177
750027504475089752097523276002760407611576179
750067504875093752107523376005760517611676180
750077505675094752117523476006760527611776182
750107505775098752127523576008760537611876210
750137506075116752147523676010760547611976226
750197506175134752157523776011760607612076244
750227506275141752167523876012760637612376247
750237506375149752177524076013760927612676248
750247506575150752187524176014761027612776262
7502575067751807521975243760157610376131 
7502875068751817522075244760167610476132 
7503375069751827522375246760177610576133 
7503475070752017522475247760187610676134 
7503575074752027522575248760207610776135 
7503875075752037522675251760217610876137 
7503975077752047522775252760227610976140 
7504075080752057522875253760287611076148 
7504175081752067522975254760347611176155 
7504275082752077523075287760367611276164 
Austin        
786607870478717787247873078741787487875378758
787017870578721787277873178744787497875478759
7870278711787227872878735787457875178756 
7870378712787237872978739787467875278757 
Houston       
7700277006770107702577036770557707177098 
7700377007770197702777042770567707477401 
77004770087702177030770467705777081  
77005770097702477035770547706377096  

Visit centralmarket.com/shop, click on “Select a Store” at the top of the page.

We offer as much of our assortment online as possible, but some items may only be available in-store. If you can’t find your favorite item on the website, you can request it in the notes section at checkout. Your personal shopper will do everything they can to find the item and add it to your order.

We’re currently waiving all fees on orders of $35 or more. No codes or special instructions are needed. 

Our Partners will do their best to contact you with a suitable product for substitution. If no item is found, we will leave the product off your order.

Changes cannot be made online once your order is placed. If you have a problem with an order, please call your store for help.*

*Please note that due to current high demand we are temporarily unable to modify orders over the phone.

Yes, you can easily reorder individual items or whole orders by navigating to “My Orders” .

When placing your order, we will ask for credit card information. When your order is complete, we will charge the total to your card.

Adjustments to your quoted price will be made for weighted items and substitutions. Your credit card will then be charged once the order is
finalized.

When placing your order, you’ll select a pickup or delivery time (as little as 4 hours ahead) that is convenient for you. We will send you a text message and an email to let you know your order is ready.

Changes cannot be made to the pick-up location after your order is placed.

If you have a problem with your order, please call your store for help.

We request that you pick up your order at your reserved time, but if you are having a problem, please call your store for help.

Yes. Simply contact your Curbside location or visit us in-store.

We will email your receipt after you pick up your order.

Curbside Pick-up:
Thank you for the thought, but we discourage tipping our Central Market Partners.

Delivery:
There is no obligation to tip delivery drivers, but you have the option of providing a tip during online checkout or in person when you receive your order.

While the emergence of the coronavirus is an evolving situation with many unknowns, we’re sure of one thing: Central Market will do our part to help our fellow Texans prepare. We’re ready to help #SlowtheSpreadTexas
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